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August 9, 2024

Tenant Responsibilities in End-of-Tenancy Cleaning

Understanding your lease agreement

Here is how to interpret the cleaning clause in your lease agreement in Sheffield, UK:

Read the whole lease agreement

Read the whole lease agreement, especially the sections related to maintenance, cleanliness, and your responsibilities as a tenant.

Many times, leases mention that the property has to be kept in a "reasonably clean" condition. It refers to regular cleaning that prevents dirt from building up. In some leases, there are clauses about having to hire professionals to clean at the end of the lease or from time to time.

Detect tenant responsibilities

Typically, tenants are responsible for regular upkeep, like vacuuming, dusting, and cleaning appliances. They should pay attention to specific areas like carpets, windows, and bathrooms.

End-of-tenancy cleaning

Commonly, leases require tenants to leave the property as clean as it was at the start of the tenancy.

Understand the effects of non-compliance

The lease may mention that the tidying costs should be deducted from the security deposit when the property is left in poor condition.

If any terms aren’t clear, contact the landlord or letting agent. Also, keep records of correspondence for future reference.

Review significant laws and regulations

Go over the tenants' rights in Sheffield, UK, especially those related to cleanliness and maintenance standards. Check out the local housing regulations to complete the information.

Tenant cleaning obligations

Routine Cleaning and Maintenance

General upkeep

  • Regular Cleaning: you should regularly clean the property, including vacuuming, dusting, mopping floors, and cleaning surfaces.
  • Bathroom and Kitchen Maintenance: pay attention to areas prone to grime and dirt, such as bathrooms and kitchens. This includes cleaning sinks, toilets, showers, and kitchen appliances.
  • Waste Disposal: properly dispose of rubbish and recycling, according to Sheffield City Council guidelines.

Specific areas

Tenants should regularly clean carpets and floors, windows (inside and outside), furniture and fixtures.

End-of-Tenancy cleaning

Condition at Move-out

  • Return in original condition: Tenants must return the property in the same condition as it was at the start of the tenancy, considering fair wear and tear. All rooms should be clean and any provided furniture and appliances should be in the same condition.
  • Professional cleaning: Some leases in Sheffield require professional clearing-up services at the end of the tenancy, especially for carpets, ovens, and upholstery. Tenants should keep receipts as proof of professional cleaning.

Specific cleaning tasks

  • Deep cleaning—all rooms and appliances should be thoroughly cleaned
  • Repairs and maintenance—damage beyond regular wear and tear requires repair, e.g:  filling in holes from picture hooks or fixing any damage to walls or fixtures.

Periodic inspections

Landlords or letting agents may run periodic inspections to make sure that the property is properly maintained. Tenants should receive at least 24hours notice before the inspection.

Preparing for Move-Out Cleaning-- Steps to prepare for move-out cleaning

  1. Review the lease agreement

Read the lease agreement about your clearing-up obligations and whether you have to hire professional cleaners or not.

  • Gather the cleaning supplies

You need cleaning solutions, microfiber cloths, sponges, mops, buckets, and a vacuum cleaner. You may also need specialized cleaners for ovens, carpets, or limescale removal.

  • Schedule

Make a detailed list of clearing up tasks and schedule enough time to complete the tidying.

  • Declutter and pack

Remove all personal items from the property and dispose of unwanted items according to Sheffield City Council's waste disposal guidelines.

  • Clean all the rooms and surfaces
  • Run final touches, remove trash, and air out the property
  • Call the professionals (if required)

If the lease specifies professional cleaning, hire professionals. There are reputed cleaners who will offer a receipt for proof of service.

  • Document the clearing-up

Take photos of the cleaned property as evidence of its condition before you move out. Use the inventory checklist from the beginning of the lease.

  • Communicate with the landlord (letting agency)

Notify your landlord or letting agency that you have cleaned the rental and it is ready for inspection. You should be present during the final inspection.

Communicating with your landlord—how to be efficient

effective landlord communication proactive reporting documentation formal channels lease references and record keeping

Be proactive

Communicate cleaning issues as soon as they occur. Inform the landlord about the rental's condition.

Document the issue

Take photos of the problems (mould, stains, areas that need repairs) to offer visual evidence. Describe the issue, including its location, and for how long it has been a problem.

Use formal communication channels

Use e-mail or letters to inform about the problems. Always keep a polite and professional tone in communications. Clearly explain the problem and suggest solutions. Ask the landlord about his recommendations to solve the problems.

Reference lease agreement and regulations

Mention the clauses in the lease agreement related to maintenance and cleanliness to support the request. You may also specify any local regulations or guidelines that pertain to the issue, such as Sheffield City Council’s housing standards.

Ask for timely action

Politely ask for a timeframe for when the problem will be addressed. Follow up if you don’t receive an answer within a reasonable time.

Keep records

Save copies of all e-mails and letters with the landlords. Be reasonable, as some problems may take time to resolve.

Know when to take action

Contact local tenant advocacy groups when the landlord doesn’t solve the cleaning issues within a reasonable timeframe. Organizations such as Shelter or Citizens Advice in the UK can provide guidance. For health-threatening problems, you may have to report the problem to Sheffield City Council’s Environmental Health Department.

Scheduling cleaning services—a step-by-step guide

step by step guide for scheduling professional cleaners
  1. Review your lease agreement

See if you have to hire professionals to clean at the end of the lease. Note the specific areas that require specialized care (carpets, oven, window washing).

  • Plan ahead

Plan to tidy up right before you move out—a few days before the final inspection.

  • Look for the right cleaning company

Ask family, friends, and letting agents about a reliable company in Sheffield. Contact several companies, get detailed quotes, and see that there are no hidden fees.

  • Verify credentials

Check out the insurance and certification of the company. Should any damage occur during clearing up, you will be protected. See if the company offers guarantees and warranties for their work. The top companies in Sheffield will come for re-clean, for free, if you're not happy with the results.

  • Schedule the service

A reliable company is available 7 days a week and willing to come whenever suits you the most.

  • Prepare for the cleaners

Remove personal belongings from the property before the cleaners arrive. See that the cleaners have access to the property. You might have to be present or leave a key (to a neighbour or the letting agent).

  • Final walkthrough

Check out the rental to see if everything was cleaned as promised. Contact the cleaning company if you find any issues.

Keep documentation!

A trustworthy company would hand you a receipt and documentation proving that professionals cleaned the rental. To prove the condition, you may take photos of the cleaned property.

Documentation and cleaning records—why are they important?

Proof of compliance

As many lease agreements state that tenants should return a clean property, professional cleaning is necessary most of the time. Documentation works as proof that you have completed the requirements. In case of disputes, the records protect you legally.

Deposit return

The cleaning records work as evidence if the landlord claims that the property wasn’t in proper condition. With receipts and documentation, tenants can expedite the return of the deposit.

Communication with landlord

Informing the landlord with documented proof of professional services improves transparency and the relationship with the landlord. Clear records prevent misunderstandings about the rental's condition when moving out.

Ensure quality

Receipts and documentation also contain details about the techniques and products. If there are any problems, the detailed records allow prompt solving with the cleaning company.

Future references

Having records of the clearing-up services helps you better understand the level of cleanliness landlords require. Being able to maintain the rental clean helps you for future rental applications.

Avoid additional costs

If you have documents from the cleaners, the landlords won’t be able to ask for unwarranted cleaning charges.

Handle health and safety concerns

Records help in managing health or safety concerns related to cleanliness, like mould or pest issues.

Handle disputes over cleaning

  1. Review your lease agreement
  2. Gather evidence

Take clear, dated photos of the property, collect receipts from professional services, and keep records of all correspondence with the landlord regarding cleaning.

  • Initiate communication

Use a calm and professional tone when contacting the landlord. Ask for details as regards tidying at the end of the lease.

  • Negotiate a resolution

Offer to manage tidying concerns by hiring professionals to re-clean specific areas. Be ready to negotiate. For instance, if the landlord insists on additional tidying ask to share the cost.

  • Ask for help from a third party

Should you not be able to agree, suggest an independent inspection for unbiased opinion on the property's condition. Think about mediation services to resolve disputes. Organizations like the Property Ombudsman or local tenant associations in Sheffield can offer mediation.

  • Formal dispute resolution

If the dispute is related to the deposit, you should contact the deposit protection scheme. In the UK, deposits must be held in a government-approved scheme such as the Deposit Protection Service (DPS), MyDeposits, or the Tenancy Deposit Scheme (TDS). They can provide a dispute resolution service.

You have to provide the scheme with all your evidence, photos, receipts, and correspondence. The scheme will review both sides and make a binding decision.

  • Seek legal advice

If the dispute isn’t solved, seek advice from a legal expert or a tenant advisory service like Shelter or Citizens Advice in Sheffield. They can provide guidance on your rights and the best course of action.

  • Avoid future disputes

Ask your landlord for clear instructions on what is expected before moving out. Ask for a final walkthrough with the landlord to promptly address any cleaning issues.

Financial implications of cleaning

Budget for end-of-tenancy cleaning

Get quotes from several companies and keep in mind that specialized services (cleaning the carpets, oven, sanitization, etc) are charged extra. Set up a contingency fund for unexpected cleaning problems.

Costs

Professional cleaning services

  • Basic cleaning—professionals clean the floors, surfaces, and fixtures. Costs for a standard end-of-tenancy clean in Sheffield go from £150 to £250 for a two-bedroom property.
  • Specialized cleaning-- Additional services (clean carpets, upholstery, etc) can add £50 to £100 per service.
  • Deep cleaning—it can go over £250, depending on the condition of the property.

DIY cleaning cost

  • Cleaning products--£20-£50
  • Rent equipment (carpet cleaner)-- £30-£60 per day.

Deposit implications

Landlords may not return the deposit in full if the property isn’t in the requested condition. You may contest the deposit deductions with clear records.

Manage the costs

  • Plan the professional services to avoid last-minute costs
  • Compare quotes from several companies
  • Negotiate with companies, especially if you book several services.

Understand the payment terms

  • Confirm accepted payment methods with the company. A reliable company never charges upfront.
  • Ask for receipts or invoices for all the cleaning services.

Impact on the Final Settlement

  • If the property is as expected, you should expect the deposit back in full

Cleaning before final inspection

The key areas to clean before the final inspection are:

  • Kitchen
    • All appliances
    • Cabinets and drawers
    • Countertops and backsplash
    • Sink
    • Floor
  • Bathroom
    • Fixtures: toilet, sink and faucet, shower, and bathtub
    • Mirrors and cabinets
    • Floors
  • Living room
    • Surfaces
    • Windows
    • Floors
    • Furniture and upholstery
  • Bedrooms
    • Surfaces
    • Windows
    • Floors
    • Wardrobes and drawers
  • Hallways and stairs
    • Surfaces
    • Floors
  • General areas
    • Walls and doors
    • Light fixtures
    • Ventilation, smoke detectors

Final touches

  • Remove trash
  • Open windows to air out the smells
  • Conduct one final walkthrough to see if you’ve missed spots

Tenant rights in cleaning disputes—here's a list

Right to a Clean and Safe Property

Landlords are legally obligated to ensure that the property is in a good state of repair and clean at the start of the tenancy. The property meets health and safety standards.

Tenants have the right to live in a property that is free from significant health hazards and unsafe conditions. Mould or pest infestations and similar issues should not exist.

Right to a fair inspection at the end of the lease

Tenants should receive reasonable notice of any final inspection or check-out appointment. They have the right to be present during the final inspection. This way they can promptly address any concerns.

Right to dispute unfair charges

If the landlord deducts money from the security deposit for cleaning, tenants have the right to dispute these charges if they believe they are unfair or unjustified.

Right to documentation

Tenants have the right to request receipts or invoices for any services performed, whether by professional cleaners or for any charges deducted from the deposit. Tenants can ask for proof if the landlord claims that the property was left in improper condition.

Right to a detailed cleaning clause

Tenants should have a clear understanding of their obligations as outlined in the lease agreement.  The cleaning standards required should be reasonable and reflect what can be expected for regular wear and tear.

Right to professional standards

If landlords expect professional cleaning, tenants have the right to expect that the service is performed to a professional standard. Costs for professional cleanups should be reasonable and tenants should not be charged excessively.

Right to seek advice

Tenants have the right to seek advice from organizations such as Shelter, Citizens Advice, or local tenant associations. In case of disputes, tenants can look for legal advice to see the potential courses of action.

Right to safe and legal practices

Landlords cannot make unlawful deductions from the deposit and they must tenants' privacy and access rights. They cannot enter the property without proper notice or tenant consent during the tidying process.

Leaving the property in good condition—our recommendation

  • Cleaning: Thoroughly clean the entire unit, including appliances, floors, walls, windows, and bathrooms.
  • Repairs: Fix any damages beyond normal wear and tear, such as holes in walls, broken windows, or damaged doors.
  • Painting: Some landlords require the walls to be repainted in a neutral colour upon move-out. Check your lease agreement.
  • Yard maintenance (if applicable): If responsible for yard care, ensure the lawn is mowed, weeds are removed, and any outdoor areas are tidy.
  • Documentation: Take photos and videos of the empty, cleaned unit as evidence of its condition when you moved out.
  • Inspection: Request a walk-through inspection with the landlord or property manager before turning in the keys.
  • Return keys/Access: Return all keys, garage remotes, and any other property access items to the landlord.
  • Provide forwarding address: Leave a forwarding address for the return of your security deposit after the final inspection.

End-of-tenancy cleaning checklist for tenants

end of tenancy cleaning checklist for tenants

Kitchen

Appliances

  • Oven and Hob: Clean the oven, hob, and extractor fan. Remove grease and food residues. Clean oven trays and racks.
  • Refrigerator and Freezer: Empty, defrost, and clean. Wipe down shelves and drawers. Ensure there are no food odours.
  • Microwave: Clean the interior and exterior. Remove any food splatters.
  • Dishwasher: Clean the interior, including filters. Wipe down the exterior.

Cabinets and Drawers

  • Wipe down all surfaces inside and out. Remove crumbs and stains.

Countertops and backsplash

  • Wipe down countertops and backsplashes. Remove any stains or residues.

Sink

  • Scrub the sink, faucet, and drain. Remove limescale and soap scum.

Floor

Sweep and mop the kitchen floor. Ensure all food particles and stains are removed.

Bathroom

Toilet

  • Clean the inside of the toilet bowl with a toilet brush. Wipe down the seat and exterior. Remove any limescale.

Sink and Faucet

  • Clean the sink and faucet. Remove soap scum and stains.

Shower/Bathtub

  • Scrub the shower or bathtub, including tiles, grout, and glass panels. Remove mould and limescale.

Mirrors and cabinets

  • Wipe mirrors to remove spots and smudges.
  • Remove all personal items and wipe down the interior and exterior of cabinets.

Floor

  • Sweep and mop the bathroom floor, paying attention to corners and behind the toilet.

Living Room

Surfaces

  • Dust and clean all surfaces, including tables, shelves, baseboards, light fixtures, and switch plates.

Windows

  • Clean both interior and exterior of windows, window sills and tracks.

Floor

  • Vacuum carpets thoroughly. Consider professional help to clean the carpets.
  • For hard floors, sweep and mop.

Furniture

  • Vacuum and clean upholstery.

Bedrooms

Surfaces

  • Dust and wipe down all surfaces, including bedside tables, dressers, and headboards.

Windows

  • Clean windows, sills, and tracks as described for the living room.

Floor

  • Vacuum carpets or arrange for professional help if necessary.
  • For hard floors, sweep and mop.

Wardrobes and drawers

Remove all personal items and clean inside wardrobes and drawers. Wipe down the interior.

Hallways and Stairs

Surfaces

  • Dust and clean handrails, bannisters, and any surfaces in the hallway.

Floor

Vacuum any carpets or rugs and sweep and mop hard floors.

General areas

Walls and doors

  • Remove any marks or stains from walls and doors.

Light Fixtures

  • Wipe down light fixtures and ceiling fans to remove dust and cobwebs.

Ventilation

  • Dust and clean ventilation grilles and air vents.

Smoke detectors

  • Ensure smoke detectors are working and clean any dust from their surfaces.

Remove trash

  • Ensure all trash and personal items are removed from the property.

Air Out

  • Open windows to air out any used product smells.

Final Inspection

  • Conduct a final walkthrough to check for any missed spots or issues before the landlord’s final inspection.

Avoiding cleaning fees isn’t difficult

Understand Your Lease Agreement

Read the lease agreement to understand your cleaning obligations and any specific requirements for moving out. Always refer to the inventory report from the start of your tenancy to understand the condition of the property and the expected standard.

Maintain Regular Cleaning

Regularly clean the property to prevent build-up of grime and dirt. Address spills, stains, and minor issues immediately.

Promptly address issues

Fix minor repairs and maintenance issues as they arise, such as loose handles, small holes in walls, or broken fixtures. Prompt action can prevent these issues from worsening. Notify your landlord of any major issues or damage that occur during your tenancy. You avoid disputes over responsibility.

Prepare early for move-out

Prepare for the move-out cleaning well in advance of your departure date.  Use the detailed checklist (like the one previously provided).

Clean thoroughly

Perform a deep clean of the property before you move out. Focus on areas that are often overlooked, such as behind appliances, inside cupboards, and under furniture. Consider hiring professionals to meet the required standard.

Document the property’s condition

Conduct a final inspection

Communicate with your landlord

Understand Deposit Deductions

Cleaning for different types of properties

Apartments and condominiums

  • Clean all rooms, including kitchens and bathrooms
  • Wipe down surfaces, countertops, cabinets, and appliances
  • Vacuum and mop floors
  • Clean windows, mirrors, and window tracks
  • Remove all personal belongings and trash

Single-family homes:

  • Clean all rooms, including kitchens, bathrooms, and living areas
  • Wipe down surfaces, countertops, cabinets, and appliances
  • Vacuum and mop floors
  • Clean windows, mirrors, and window tracks
  • Clean the oven, stovetop, and range hood
  • Remove all personal belongings and trash
  • Mow the lawn and maintain the yard if required

Shared Housing (e.g., student housing, co-living spaces):

  • Clean your personal living space, including the bedroom, bathroom, and any shared areas you used
  • Wipe down surfaces, countertops, and appliances in shared areas
  • Vacuum and mop floors in your personal space and shared areas
  • Remove all personal belongings and trash

Responsibilities when hiring cleaners—what to know

Do research and select a trustworthy cleaning company

Look for reviews and ratings on platforms like Google, Yelp, or Trustpilot. Seek recommendations from friends, family, or colleagues who have used professional help.

Verify credentials and experience

Make sure that the company is licensed and insured. Select a company with experience cleaning at the end of the lease, as it's familiar with the specific requirements and standards.

Get detailed quotes

Get a detailed quote that includes all the services to be provided and the total cost. Reputed companies in Sheffield don’t have hidden fees. Compare quotes from multiple companies.

Clarify the scope of work

Specify what areas and tasks require cleaning.  Provide the hired company with a checklist of your requirements, especially if you have specific needs or areas that require special attention. Confirm what is included in the service (e.g., clean inside appliances, windows, carpets) and what might be excluded.

Understand cleaning products and methods

Ask the company to use environmentally friendly products, if you prefer it that way. Get the information you need about the methods and equipment.

Check availability and schedule

Schedule the service well in advance, especially if you are moving out during a busy period. Ask about the number of cleaners that will be sent and the estimated time required for the job. A larger team might complete the tidying faster.

Learn how long the procedures will take and whether additional time or costs will be added if the job takes longer than expected.

Ensure a Satisfaction Guarantee

Check out if the company offers a satisfaction guarantee or follow-up service if the job is not up to standard. Understand the policy for re-cleaning if you or the landlord are not satisfied with the initial results.

Sign a contract

Get a written contract that outlines the scope of work, costs, and any terms related to re-cleaning or satisfaction guarantees. Review the terms and conditions carefully, including payment terms and any cancellation policies.

Inspect the cleaning

Run a final walkthrough with the cleaners. The most reputed companies in Sheffield, UK will stay for the inspection. Take photos of the cleaned areas to have a record of the property’s condition.

Manage payments

Retain all receipts and documentation related to the cleaning service. This can be useful for resolving any disputes and for your records.

End of tenancy cleaning for shared houses—here are the specifics

Understand shared responsibilities

Establish a cleaning schedule that includes all housemates. Agree on who will clean which areas and how often. Clean shared areas like the kitchen, bathrooms, and living rooms, as these are used by everyone and need regular attention.

Coordinate with housemates

Discuss cleaning responsibilities with your housemates and set clear standards for cleanliness. This prevents misunderstandings and ensures consistency.

Regularly deep clean common areas

Create a rotating cleaning schedule for common areas to evenly distribute the tasks among all housemates.

Kitchen

  • Clean shared appliances such as the oven, fridge, microwave, and dishwasher.
  • Regularly wipe down surfaces and remove food residues.
  • Clear out shared cabinets and drawers.

Bathrooms

  • Clean and disinfect the toilet, shower, and sink r to prevent build-up of grime and bacteria.
  • If applicable, manage and clean any shared bathroom supplies like toilet brushes and mats.

Living areas

  • Dust and wipe down shared furniture and surfaces.
  • Regularly vacuum or clean floors
  • Vacuum or clean upholstery and remove stains.

Maintain personal areas

Each tenant should clean their own private room to maintain personal hygiene and order.

Promptly address issues

Tackle spills, stains, and messes immediately to prevent them from becoming more difficult to clean. Notify housemates or the landlord about any issues with shared cleaning responsibilities or necessary repairs.

Consider professional help

If disagreements arise or if the cleaning tasks are too demanding, consider hiring professional cleaners for shared areas. Discuss and agree on how to share the cost of professional services.

Documentation and agreements

Document agreed-upon cleaning responsibilities and schedules. Make a checklist for shared areas to ensure all tasks are completed regularly.

Handle disputes fairly

Openly address any cleaning disputes. Use a group meeting or discussion to resolve issues. If conflicts persist, ask for a neutral party or mediator to help facilitate a fair resolution.

Regular Inspections

Conduct regular inspections of common areas to ensure they meet cleanliness standards and that everyone is fulfilling their responsibilities.

Health and hygiene

Focus on high-touch areas such as door handles, light switches, and kitchen surfaces to reduce the spread of germs and bacteria. Ensure efficient ventilation in shared areas to keep the environment fresh and reduce moisture build-up.

Impact of pets on cleaning—do pets affect tenants’ responsibility as regards cleaning at the end of the lease

before and after image showcasing the impact of pets on cleaning

Increase cleaning needs

Pets, especially those with shedding fur, can leave hair and dander on carpets, upholstery, and floors. This requires more frequent vacuuming and deep cleaning. Also, pets may have accidents, such as urine or vomit, which can cause lingering stains and odours.

Specific areas to focus on

Carpets and rugs

  • Use a vacuum cleaner with a pet hair attachment to remove hair and dander.
  • Contact professionals to remove embedded pet hair and stains.
  • Apply the correct products to treat any stains

Upholstery

  • Vacuum upholstery to remove pet hair.
  • Use upholstery cleaners that are safe for pet stains. Check the manufacturer’s instructions for best results.

Floors:

  • Sweep and mop regularly the hard floors.
  • Use a cleaner suitable for your floor type and effective against pet-related stains.
  • Use deodorizers designed to neutralize pet odours.

Bedding and furniture:

  • Wash or clean pet bedding
  • Thoroughly clean furniture, go under cushions and in crevices where pet hair may accumulate.

Walls and doors:

  • Repair any scratches or marks caused by pets.
  • Clean any paw prints or smudges.

Special considerations

  • Use air purifiers or dehumidifiers to help manage allergens and reduce pet dander.
  • Select products that are safe for pets and effective at removing stains and odours.
  • If the property has extensive pet damage, consider hiring professionals with experience in dealing with pet-related issues.

Ensuring cleaning standards—here are 8 tips!

  • Review the cleaning checklist

Use the landlord's detailed cleaning checklist outlining the areas and tasks that need to be completed.

  • Hire a professional cleaning company

Hire a dependable company as their operatives are experts in cleaning the properties to perfection. They carry the expertise, skills, equipment, and products to meet the highest standards.

  • Conduct a pre-cleaning inspection

Before the tidying begins, conduct a pre-cleaning inspection with the tenant or cleaning company representative. This will help identify any areas of concern or specific requirements.

  • Take photos or videos

Document the condition of the property before and after the cleaning by taking photos or videos. This visual evidence can be helpful in case of any disputes or disagreements regarding the results.

  • Request a re-clean

If you notice any areas that have been missed or not cleaned to the required standard, promptly notify the cleaning company or landlord and request a re-clean of those specific areas.

  • Attend the final inspection

If possible, attend the final inspection with the landlord or property manager. This allows you to address any concerns or issues they may have regarding the cleanliness of the property.

  • Review the tenancy agreement

Refer to your tenancy agreement for any specific cleaning requirements or standards outlined by the landlord or property management company.

  • Communicate with the landlord

Maintain open communication with the landlord or property manager throughout the cleaning process. Address any concerns or questions they may have, and ensure that you understand their expectations.

Post-cleaning tasks—do tenants have any?

Conduct a final walkthrough

Perform a comprehensive walkthrough of the property, and every room (bathrooms, bedrooms, kitchen, living areas) to ensure that all cleaning tasks have been completed to a high standard.

Cross-check with the cleaning checklist

Compare the results of the cleaning with the checklist that was created and make sure that all tasks have been completed. Check off each item on the checklist to confirm that nothing has been missed.

Address any issues

Perform any touch-up cleaning required for areas that may have been missed or where additional attention is needed. Address any minor repairs or maintenance tasks that you noticed during the walkthrough.

Check out the utilities and appliances

Ensure that all appliances (e.g., fridge, oven, dishwasher) are clean and properly functioning properly. See that utilities such as water, electricity, and gas are in good working order.

Prepare for the final inspection

Inform the landlord or letting agent that the cleaning is complete and schedule a final inspection if required. Don’t forget to provide relevant documentation.

Review inventory report

Review the inventory report to ensure that the property’s condition matches the initial report. See if there are any changes or discrepancies from the inventory report and address them accordingly.

Remove personal belongings

Tenants are responsible for removing all of their personal belongings, including furniture, appliances, and any remaining items, from the property before handing over the keys. Check for any items that might have been left behind and collect them before leaving.

Return keys and access devices

Tenants must return all keys, access cards, garage door openers, and any other access devices to the landlord or property manager.

Provide a forwarding address

Tenants should provide their landlord or property manager with a forwarding address for any future correspondence or the return of their security deposit.

Utility transfers or cancellations

Tenants may need to transfer or cancel utility services, such as electricity, gas, water, and internet, in their name and provide final meter readings to the utility companies.

Mail forwarding

Tenants should arrange for their mail to be forwarded to their new address by submitting a change of address form with the postal service.

Cleaning any missed areas

If the tenant notices any areas that were missed or not cleaned to their satisfaction during the final inspection, they may need to clean those areas themselves or arrange for additional cleaning services.

Handle security deposit

Follow up with the landlord or letting agent regarding the return of your security deposit. Ensure that any deductions are justified and documented. If there are any disputes regarding deductions from your security deposit, use the deposit protection scheme’s dispute resolution service to resolve them

Final clean-up

Remove any remaining trash or items from the property and ensure that the property is left clean and clear. Ensure that the property is in a presentable condition for the final inspection. If necessary, make any last-minute adjustments.

Confirm move-out procedures

If required, sign any move-out documentation or agreements with the landlord or letting agent. Make sure that the move-out date is confirmed and that you have completed all procedures related to your departure.

Understanding deposit deductions—how cleaning impacts the tenancy deposit return

impact of cleaning on tenancy deposit return key points on deposit protection cleaning standards deductions landlord expectations and evidence

Deposit protection schemes

In the UK, the government-backed schemes protect the tenancy deposits. The schemes contain specific rules about the condition in which the property should be left. The schemes ensure that your deposit is returned if you meet the conditions of the tenancy agreement.

In case of disputes about the deposit return, the schemes offer dispute resolution services to help resolve conflicts between landlords and tenants.

Cleaning standards

The rental has to be cleaned to a professional standard and left as it was at the beginning of the tenancy. (often referred to as the ‘clean condition’). Typically, it means that it should be in the same state as when you moved in with consideration to normal wear and tear.

Some landlords or agreements may require a deep clean, especially if the property was professionally cleaned before you moved in.

Typical deductions

Deductions may be made if there is excessive dirt, grime, or stains that were not present at the beginning of the tenancy. Pet-related damage, such as stains, odours, or hair, can also cause deductions for cleaning or repairs.

If certain areas of the property are not cleaned to the expected standard, the landlord may deduct the cost of additional cleaning services from your deposit.

Landlord expectations

Review your lease agreement for any specific clauses related to cleaning. Some agreements may have detailed requirements or expectations regarding the condition of the property. The inventory report works as a benchmark for the property's condition. Ensure that the property matches this report in terms of cleanliness.

Evidence

Tenants need to take photos or videos of the property's condition before moving out, as well as after tidying. This way, they can prove the property's condition when they have moved out. It also helps support their case if there is a dispute over the deposit deductions.

Case studies

Case no.1

A tenant at 25 Ecclesall Road, Sheffield, had £150 deducted from his deposit for professional carpet cleaning after he moved out. The landlord provided an invoice from Sheffield Carpet Cleaners showing the cost.

Case no.2

A person who rented a flat at Arundel Street, had £75 deducted from her deposit to cover the cost of repainting one bedroom wall that had several holes from picture hangings.

Case no.3

Two tenants at Bramall Lane, Sheffield, S2 4RE, had £200 deducted for excessive cleaning required after their tenancy ended, including oven cleaning and removal of mold in the bathroom. Invoices were provided.

REFERENCES

Sheffield City Council - Tenants' Responsibilities https://www.sheffield.gov.uk/home/housing/council-housing-tenants-responsibilities

Shelter - Responsibility for Repairs https://england.shelter.org.uk/housing_advice/repairs/responsibility_for_repairs

Citizens Advice - Tenancy Agreements https://www.citizensadvice.org.uk/housing/renting-privately/tenancy-agreements/

Deposit Protection Service - Cleaning Guide https://www.depositprotection.com/cleaning-guide

Dwell Residential Lettings (Sheffield) - Tenant Responsibilities https://www.dwellresidential.co.uk/tenant-info/responsibilities

The Deposit Protection Service (Tenancy Deposit Scheme) - Cleaning advice: https://www.depositprotection.com/learning/cleaning-advice

MyDeposits (Tenancy Deposit Scheme) - Cleaning guidance for tenants: https://www.mydeposits.co.uk/tenants/at-the-end-of-a-tenancy/cleaning-guidance/

RLA Guidance on Tenancy Deposits (From Residential Landlords Association): https://www.rla.org.uk/landlord/guides/tenancy-deposits-guide/cleaning.shtml

Gov.uk - Guide on how to rent and tenancy deposit protection: https://www.gov.uk/private-renting/ending-a-tenancy

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